Services
Customer Advocate Center
Insurance is complicated. We understand. And with
Digital, you have an ally by your side every step of the way. Our
Customer Advocates are available to you every business day. We are
eager to provide confidential answers to your questions about
claims, eligibility, provider networks, plan design features,
pharmacy issues and more.
We can help you with questions such as:
• How do I find an in-network provider?
• Have I met my deductible?
• The doctor told my husband he needs a procedure.
Is it covered under our plan?
• We recently changed plans; can you explain the
new deductible and co-pay?
• How do I file a claim?
• I'm having trouble getting my prescriptions
filled; can you help?
• I was hospitalized and have not yet received my
bill. What should I do?
Most insurance brokers simply don't have the
capacity to routinely serve you this way; Digital has an entire
team devoted to these endeavors.
Wellness Management Center
You expect health insurance to assist when you or a
family member is sick. Did you know by working with Digital
Insurance, you also get help staying well? Our Wellness Management
Center provides abundant resources and interactive tools to guide
you and your loved ones to healthier lifestyles. You'll learn about
risks for illness and disease, while receiving valuable information
about how to improve your daily practices and behavior.
The interactive multimedia format is fun and easy
to use. Key features include a health risk assessment, health
education lessons, health logs and trackers, wellness calculators
and self-care resources. You'll find information and images that
address hundreds of topics. You're only clicks away from a tool
that empowers you and your family to make better choices, lead more
productive lives and combat rising health care costs.
Customer Advocate Center
Insurance is complicated.We understand. And
with Digital, you have an ally by your side every step of the way.
Our Customer Advocates are available to you every business day. We
are eager to provide confidential answers to your questions about
claims, eligibility, provider networks, plan design features,
pharmacy issues and more.
We can help you with questions such as:
- How do I find an in-network provider?
- Have I met my deductible?
- The doctor told my husband he needs a procedure. Is it covered
under our plan?
- We recently changed plans; can you explain the new deductible
and co-pay?
- How do I file a claim?
- I'm having trouble getting my prescriptions filled; can you
help?
- I was hospitalized and have not yet received my bill. What
should I do?
Most insurance brokers simply don't have the capacity to
routinely serve you this way; Digital has an entire team devoted to
these endeavors.
Wellness Management Center
You expect health insurance to assist when you or a family
member is sick. Did you know by working with Digital Insurance, you
also get help staying well? Our Wellness Management Center provides
abundant resources and interactive tools to guide you and your
loved ones to healthier lifestyles. You'll learn about risks for
illness and disease, while receiving valuable information about how
to improve your daily practices and behavior.
The interactive multimedia format is fun and easy to use. Key
features include a health risk assessment, health education
lessons, health logs and trackers, wellness calculators and
self-care resources. You'll find information and images that
address hundreds of topics. You're only clicks away from a tool
that empowers you and your family to make better choices, lead more
productive lives and combat rising health care costs.
