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“We were looking to change insurance companies and our Digital rep was so helpful in researching our options and providing an incredible amount of information. She responded quickly to every inquiry and request. She had ideas that we had not even thought to ask about. This was a very stressful time for me and for the staff and she made it so much better for all of us.”
Angela Ewers
Medalist Sports, LLC
Tyrone, GA
“I just want you to know how happy I am with your office and my benefit consultant for getting my boss’ wife back on our LTD plan with Guardian. I had been working on this problem since last fall and was almost ready to give up!”
Carol Bradley
F.K. Instrument Co.
Clearwater, FL
“Our benefit consultant has gone out of her way to assist my wife and I straighten out a billing snafu with Blue Cross which has lasted many months. We could always count on her to be thorough and attentive regardless of the number of times we contacted her. The situation could have had severe financial ramifications for us, but thanks to her diligence we got it straightened out. She consistently treated us with patience and respect no matter how frustrated we became.”
Jon D. Moseley
Pro Bono Resource Center of Maryland
Baltimore, MD
“I have been getting medication from a vendor Blue Cross Blue Shield has been using for several years. All of a sudden when I tried to order it, they told me my insurance was no longer in effect. It was a very frustrating and time consuming problem for me. I placed a call to our benefit consultant. Her service to me far surpassed any service from an insurance agent I have ever received. We had several conference calls and she pursued the problem for several days until it was resolved. I expected to have to deal with this for several days, but she stepped in and took the initiative to resolve the problem on her own. Her initiative, perseverance and work ethic are like none I’ve seen in the insurance industry and I have worked with many agents over the years. My appreciation goes out not only to her but to Digital as well.”
Peggy Fredrickson
VP, Sonrise Building Company
Naples, FL
“My benefit consultant was easily accessible and willing to help at a moment’s notice, and I greatly appreciate all that she did to help me.”
Lori Miller
Litchfield Montessori School
Northfield, CT |
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“As a small business, we work hard to ensure we not only have quality care for our team, but also achieve the best value. Our Digital rep has provided the best information, answered numerous questions and quickly and efficiently gained information regarding our opportunities and choices.”
Caroline Peabody
The Military Family Network
Hampton, VA |
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