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Employer Testimonials
"This is a long overdue thank you/service
commendation but hopefully better late than never. In August, I
contacted Justin Davis to help me transition to individual coverage
for me and my husband from my former employer's group plan. Having
been an HR professional for over 35 years, I have worked with many
benefits professionals and brokers over the years, but your staff
was exemplary … I was amazed at the knowledge base and
professionalism Justin displayed plus the excellent, responsive
service he and his team all showed (Georgia initially, Monica later
and now recently Christina from your Customer Advocate Center who
helped me with several new plan questions). Everyone has been
outstanding, but in particular I have to credit Justin with his
extraordinary effort, since he seemed to be the one who
orchestrated the entire process and spent a considerable amount of
time helping me evaluate plans swiftly and effectively. Digital was
not only able to answer many plan/eligibility/cost-comparison
questions but was able to transition my coverage seamlessly in less
than two weeks, which saved us a large COBRA premium payment we
otherwise would have been forced to make. I am sorry I didn't send
this sooner but since I've been thinking about what a great, great
job Justin and the team all did for us, I finally found the time
from my demanding schedule to communicate these observations. Thank
you for having such great staff."
Victoria
Seattle, Washington
"My company has worked with Margie Galivan
for the past several years. During this time, Margie has been
nothing but great to work with. She is always responsive and 'one
step ahead of the game' when it comes to helping our company. This
year, through a series of events, we decided to move our health
insurance elsewhere. This was a horrible decision. After only 14
days into our new plan, we'd had nothing but problems. This morning
I called Margie yelling "HELP." As always, she was friendly and
responsive - but the best news is that I can happily say she again
has our business. Whew! What a relief to be back in good hands.
Digital Insurance has a great asset in Margie. We feel so blessed
to be served by her."
Sarah Laidler
Accolade Property Management Group
Yakima, WA
"I have just finished looking over your
company's newsletter. I found it be comprehensive and informative.
Nice job. I particularly appreciate the information on health care
reform. Thanks for sending it along."
Jeanne Hinrichs
HK Laundry Equipment Inc.
Armonk, NY
"We recently made the decision to engage
Michael Fields/Digital Insurance for our medical/vision/dental and
life benefits renewal. I have often had the opportunity to work
with service providers in various areas, and I wanted to take a
moment to simply convey how much of a pleasure it has been to work
with Michael. Our renewal process went as smoothly as possible
thanks in large part to Michael conceptualizing and communicating
the various choices coupled with his professionalism and
dependability. He certainly reflects high on Digital. We look
forward to continuing a very positive working
relationship."
Will Robbins/Business Relations Principal
Pacific Horizon
Seattle, WA
"I am one of the office managers of Odelson
& Sterk, Ltd. and have had the pleasure of working with Debbie
at your company for the past year.
With Thanksgiving right around the corner, I have been thinking
about what I am truly grateful for and one thing for certain is, I
am thankful for having Debbie in my corner. She has helped me more
times than I can count through answering all insurance questions,
keeping me updated on all reform issues and helping me institute
insurance programs that our employees and the firm can participate
in while watching their budgets.
Just wanted to let you know what a gem Debbie is and how grateful I
am to have her help and guidance. "
Jan Stanley/Office Manager
Odelson & Sterk, Ltd.
Evergreen Park, IL
"I wanted to provide a little feedback on
Donna for your records. As we head into our health insurance
renewal period, I am sure I am not the most receptive person on the
planet when it comes to hearing about premium increases, changes in
compliance laws -- and so on.
I want to make sure you're aware that
Donna has always approached our account with what I will describe
as "professional, knowledgeable warmth." It can't be easy to be in
her position, calling me to let me know we will be facing an
increase in costs. But the way she handles the situation, with an
obvious deep understanding of the issues, the history and the
options, makes this process - yes I dare say it - a delight. She
has always been courteous. She has always been prompt. She has
always demonstrated a knack for follow up and follow through. I
consider our company fortunate to have Donna and Digital Insurance
as our experts in this field. Please be sure a gold star is placed
on her report card."
Bryan Abell/President
Oasis
Seattle, WA
Partner
Testimonials
"Our partnership is great. Digital is
growing our book of business, our clients are happy and we are
pleased. Gibson matters in Digital's world, as do our clients and
prospects. We feel it and believe it and it shows."
Tim Leman, Vice President/Director of Employee Benefits
Gibson Insurance
www.gibsonins.com
"One of our primary goals at the Hylant
Group is to offer a product and service model that matches the
specific needs of each of our clients. After an extensive due
diligence process, we determined that a partnership with Digital
Insurance would achieve this goal for our valued small group
customers, and would also create additional opportunity to expand
our middle market client base."
Jerry Lynott, Employee Benefits Practice Leader
Hylant Group
www.hylant.com
"We have seen great results with the Digital
sales referral process - they consistently meet internal, as well
as client timelines. They are knowledgeable in our market and
provide our customers with high quality advice and personal
service. We have also experienced a high close ratio and have
confidence that the Digital team can deliver positive results for
our clients."
Jennifer Walsh, Practice Leader
Woodruff Sawyer & Company
www.wsandco.com
"Digital came along and was a savior for our
customers and clients. Now we have a wonderful solution and our
small businesses are getting the same level of service and support
as large businesses through Digital. They have been able to keep
customers happy and get a 98 percent retention rate."
Dave Woodruff
The A.I. Group
www.ai-insurancegroup.com
"Every year we strive to focus on
bigger clients. Our partnership with Digital Insurance provides the
resources we need for smaller benefits clients and enables our
agents to focus on our firm's larger business goals."
Judy Whitson, Vice President of Employee Benefits
Bolton & Co.
www.boltonco.com
"This strategic partnership with
Digital Insurance represents a significant investment by the
Enterprise segment of Mercer Health & Benefits to respond to
the challenges facing small businesses around the country. Our
research tells us that innovative products and flexible service
teams, coupled with local and centralized sales and service
elements, will provide a superior level of responsiveness and
creativity to this important market segment. With this in mind, we
are crafting a solution that draws from the best that Mercer Health
& Benefits and Digital Insurance have to offer."
Bob O'Brien
Mercer H&B's Business Leader for the Americas
www.hrknowhow.com
