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Digital Insurance becomes small business service center for 5 new brokers
Hylant Group, Barney & Barney, Armstrong/Robitaille, Inc.,
Harbor Benefits Group, Scheer`s Inc. sign partnership agreements
ATLANTA - (April, 14, 2004) Digital Insurance Inc. announced it has signed agreements with five additional employee benefits brokers to enhance the level of day-to-day service and product sales for a portion of their small group benefits business.
The new partners include Hylant Group in Cleveland and Toledo, Ohio, Barney & Barney in San Diego, Calif., Armstrong/Robitaille, Inc. in Fullerton, Calif., Harbor Benefits Group in Ann Arbor, Mich., and Scheer`s Inc. in Countryside, Ill. Under these partnership agreements, Digital Insurance serves as an extension of each firm`s small business unit helping them meet the unique benefits needs of small employers.
Many firms across the country are finding it increasingly difficult to efficiently manage and sell to this smaller market segment. The resource burden to maintain and grow their small group business has increased while compensation is either fixed or reduced. Because of these challenges, many firms have turned to Digital Insurance to complement their operations.
“One of our primary goals at the Hylant Group is to offer a product and service model that matches the specific needs of each of our clients,” said Jerry Lynott, Hylant Group`s VP, Benefits Practice Leader. “After an extensive due diligence process, we determined that a partnership with Digital Insurance would achieve this goal for our valued small group customers and would also create additional opportunity to expand our middle market client base.”
“Our understanding of what it takes to expand the service level to small businesses across the country on behalf of our broker partners has evolved to an entirely new level,” said Tom Usilton, president and CEO of Digital Insurance. “We are increasingly being asked to meet the needs of local market dynamics while delivering the economies of scale nationally. Both operationally and economically we have answered the call.”
Digital Insurance provides each small business client with a dedicated account management team consisting of an account manager, account coordinator and sales consultant. These teams follow a customer-focused process designed to proactively reach out to each client at least six times per year and assist them in a variety of ways, including the renewal process, claims and billing issues.
About Digital Insurance
Headquartered in Atlanta, Digital Insurance delivers innovative health and benefits solutions designed
specifically for small businesses nationwide. Digital represents the largest market share of small group
business, working with brokers, agents and financial services companies to acquire or expand their
customer base, as well as improve profitability and efficiencies. Through Digital’s INcompass suite of
services, clients gain access to price advantages, an unparalleled range of products and the superior
service experienced by large employers. For more information, visit www.digitalinsurance.com.
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