INcompass, Employee Benefit Plan Services for Insurance Companies

Welcome to INcompass — a comprehensive suite of services from Digital Insurance that delivers the products and support a small business needs, all in one place. As a carrier, you’re always on the lookout for new channels to grow your customer base. Being a part of the INcompass solution will help you grow your business in the small group market and keep new customers through superior, proactive service.

Our experienced benefit consultants take the confusion out of making key benefits decisions, providing your customers with cost savings — and peace of mind. INcompass customers enjoy:

A proprietary employee benefits evaluation and planning process to determine the right mix of products up-front;
A full range of health and benefits products from over 400 carriers to help ensure the best solution for the employees — and the budget;
Proprietary ancillary products that provide both immediate cost savings and long-term stability of premiums;
Employee contribution analysis.

Small business owners want to focus on growing their business, not managing benefits. INcompass can help with a range of administrative support services including:

Employee Direct Support Center staffed with experts that can answer employees’ questions related to claims, plan eligibility, provider networks, plan design features and pharmacy issues;
Proactive customer support including a mid-year strategy call including current program analysis, a portfolio and compliance review, a product gap analysis and market review and a service plan review including INcompass features/functionality.

Staying compliant with IRS regulations can have a big impact on health insurance deductions come tax time. By helping employers manage the process, the proper paperwork and documentation is filed, limiting the employer’s liability relating to benefits programs. Expert assistance includes:

Employee benefits compliance review for HIPAA and document compliance;
Plan document filing and discrimination testing;
COBRA and state continuation assistance.

INcompass continues to evolve to meet the needs of the small business owner, with innovative products and professional solutions that minimize costs, reduce administrative hassles and keep employers ahead of the curve. These innovations include:

Online Employee Benefit Resource Center that helps employers to help themselves 24/7 with an “Ask the Expert” support desk, online library and training tools and newsletters.
Online Wellness Management Center that gives employees the power to be proactive in living a healthier lifestyle. The center features a health risk assessment test, interactive health education lessons, health logs and trackers, wellness calculators and self-care resources.