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Individuals & Families

What policies and coverage are available to me through Digital InsuranceDivider Line

We offer a wide selection of policies to meet your needs - and your budget. Choices include health, dental, life, long-term care, disability insurance, high deductible health plan, Medigap, Medicare Advantage, supplemental accident benefits, accidental death and whole life.

Who do I contact when I have questions about my insurance?Divider Line

You can always go directly to the insurance carrier who supplies your coverage. However, Digital's Customer Advocates are available any business day by phone, email or online chat to answer your questions or troubleshoot issues that may arise with your insurance provider. This is one of the distinctive advantages Digital provides to our customers.

How do I contact Digital's Customer Advocate Center?Divider Line


Phone: 1.866.736.6640
Email: service@digitalinsurance.com
Online Chat: Select this option from the navigation bar in the Individuals & Families section
of the website

I'm concerned about protecting my privacy. Do you have measures in place to help?Divider Line

Digital's adheres to all HIPAA guidelines to guard and protect your health information as governed by law.

Is there anything we can do to reduce the cost of our health insurance?Divider Line

Improving your health status and becoming a better health care consumer can help lower health insurance costs. Digital's Wellness Management Center provides the information and interactive tools to help you engage in a healthier lifestyle.


Digital also can work with you to identify other ways to make health insurance more affordable. A High Deductible Health Plan (HDHP) with a Health Savings Account (HSA) is another option that provides tax advantages.

How do I access the Wellness Management Center?Divider Line

If you are a Digital Insurance customer, you may access the Wellness Management Center, also available in the RESOURCE CENTER or on the Individuals & Families section of the site.

What advantages do I receive by working with Digital Insurance?Divider Line

You will experience the same superior level of service as those who work for large corporations. Our goal is to simplify your health care journey -- especially while the complexities surrounding health care reform make insurance coverage more confusing. We have knowledgeable professionals available to assist you through our Customer Advocate Center. In addition, you and your family have 24/7 access to our Wellness Management Center, packed with information and interactive tools promoting healthy lifestyles. Whenever you communicate with Digital, the information you share is confidential and in compliance with HIPAA guidelines.

How are you different than other options I might consider?Divider Line

Our approach is very different from traditional brokers and agents. Often big brokers focus on large, profitable accounts. Small firms have limited resources and lack the licensing that's essential to operate in every state. Working directly with a carrier limits available choices.

We founded Digital Insurance to address the needs of underserved populations - small businesses, mid-sized companies and individuals. In 1990 we began building our unique technology platform, relationship management tools and expertise. We amassed our customer base by partnering with brokers to manage their smallest accounts, freeing them to focus on larger companies. Digital now represents more than 400,000 insureds and individuals and serves more than 20,000 employers, achieving marketplace leadership in this arena. The current economy and the advent of health care reform make the infrastructure we've built tremendously relevant today.

How are you different from an insurance carrier?Divider Line

Digital is different from an insurance carrier that provides medical, dental, life and disability insurance. We advise individuals and businesses about the best available policies based on their needs and their budget.

Digital Insurance Overview
Digital Insurance is a national firm specializing in insurance for small businesses, mid-sized companies and individuals. Our scale, technology, resources and benefits expertise help customers control costs and simplify the health care journey. We level the playing field for individuals and their families, delivering the same advantages experienced by large organizations. Respected for its industry leadership and responsive service by knowledgeable professionals, Digital's innovative solutions empower customers to navigate the complexities of health care reform and guide individuals to become better health care consumers.

Contact Information
Digital Insurance
400 Galleria Parkway, Suite 300
Atlanta, GA 30339
770.250.2900
www.digitalinsurance.com