Individuals & Families
What policies and coverage are available to me through
Digital Insurance
We offer a wide selection of policies to meet your needs - and
your budget. Choices include health, dental, life, long-term care,
disability insurance, high deductible health plan, Medigap,
Medicare Advantage, supplemental accident benefits, accidental
death and whole life.
Who do I contact when I have questions about my
insurance?
You can always go directly to the insurance carrier who supplies
your coverage. However, Digital's Customer Advocates are available
any business day by phone, email or online chat to answer your
questions or troubleshoot issues that may arise with your insurance
provider. This is one of the distinctive advantages Digital
provides to our customers.
How do I contact Digital's Customer Advocate Center?
Phone: 1.866.736.6640
Email: service@digitalinsurance.com
Online Chat: Select this option from the navigation bar in the
Individuals & Families section
of the website
I'm concerned about protecting my privacy. Do you have
measures in place to help?
Digital's adheres to all HIPAA guidelines to guard and protect
your health information as governed by law.
Is there anything we can do to reduce the cost of our
health insurance?
Improving your health status and becoming a better health care
consumer can help lower health insurance costs. Digital's Wellness
Management Center provides the information and interactive tools to
help you engage in a healthier lifestyle.
Digital also can work with you to identify other ways to make
health insurance more affordable. A High Deductible Health Plan
(HDHP) with a Health Savings Account (HSA) is another option that
provides tax advantages.
How do I access the Wellness Management Center?
What advantages do I receive by working with Digital
Insurance?
You will experience the same superior level of service as those
who work for large corporations. Our goal is to simplify your
health care journey -- especially while the complexities
surrounding health care reform make insurance coverage more
confusing. We have knowledgeable professionals available to assist
you through our Customer Advocate Center. In addition, you and your
family have 24/7 access to our Wellness Management Center, packed
with information and interactive tools promoting healthy
lifestyles. Whenever you communicate with Digital, the information
you share is confidential and in compliance with HIPAA
guidelines.
How are you different than other options I might
consider?
Our approach is very different from traditional brokers and
agents. Often big brokers focus on large, profitable accounts.
Small firms have limited resources and lack the licensing that's
essential to operate in every state. Working directly with a
carrier limits available choices.
We founded Digital Insurance to address the needs of underserved
populations - small businesses, mid-sized companies and
individuals. In 1990 we began building our unique technology
platform, relationship management tools and expertise. We amassed
our customer base by partnering with brokers to manage their
smallest accounts, freeing them to focus on larger companies.
Digital now represents more than 400,000 insureds and individuals
and serves more than 20,000 employers, achieving marketplace
leadership in this arena. The current economy and the advent of
health care reform make the infrastructure we've built tremendously
relevant today.
How are you different from an insurance carrier?
Digital is different from an insurance carrier that provides
medical, dental, life and disability insurance. We advise
individuals and businesses about the best available policies based
on their needs and their budget.
Digital Insurance Overview
Digital Insurance is a national firm specializing in
insurance for small businesses, mid-sized companies and
individuals. Our scale, technology, resources and benefits
expertise help customers control costs and simplify the health care
journey. We level the playing field for individuals and their
families, delivering the same advantages experienced by large
organizations. Respected for its industry leadership and responsive
service by knowledgeable professionals, Digital's innovative
solutions empower customers to navigate the complexities of health
care reform and guide individuals to become better health care
consumers.
Contact Information
Digital Insurance
400 Galleria Parkway, Suite 300
Atlanta, GA 30339
770.250.2900
www.digitalinsurance.com