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Employers FAQs

Why is Digital a better choice?
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Digital Insurance is the nation's leading employee benefits agency specializing in insurance for small businesses and mid-sized companies. Because we provide the outstanding products and services employers desire -- we attract a lot of customers. No one else has our size or resources, or does what we do. Collectively, the volume of business from the companies we represent wields significant buying power and clout with insurance carriers.

Why should I consider Digital over a traditional broker, employee benefits agency or working directly with an insurance carrier?
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Digital specializes in meeting the needs of small businesses and mid-sized companies utilizing robust technology that drives efficiencies and resources small agencies lack. In addition, we are licensed to operate in all states, which is essential for employers with multi-state locations. While traditional brokers can serve you, their primary focus is often large, profitable accounts. We have an entire team of Customer Advocates available to your employees every business day. Finally, we offer proprietary products and services that you won't find anywhere else.

How do you define small business?
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We don't have a rigid definition. If you have one employee or 1,000 - or more - we have the capabilities to serve you. However, employers with fewer than 100 employees, and particularly those with less than 50, often have difficulty finding insurance experts who have the time and resources to help them navigate the increasing complexities of health care.

Your materials talk a lot about health insurance. While that's one of my biggest concerns, do you have the expertise to design a comprehensive employee benefits program?
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Digital Insurance designs comprehensive employee benefits plans including medical, dental, life, disability, vision and long-term care insurance; as well as voluntary benefits, such as accidental death, supplemental accident benefits and whole life policies. We also offer proprietary solutions including special benefits packages, premium discounts on several product lines and guaranteed rates or specific plan attributes you won't find anywhere else. In addition, we can advise you about novel approaches to coverage, such as high deductible plans, health savings accounts and tax advantage options.

I am confused about how health care reform will impact my business and what steps I need to take to ensure compliance. How can you help?
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Digital is committed to providing our customers with accurate, timely information and resources to navigate the complexities of health care reform. We see this as an opportunity to better serve you by simplifying these challenging issues and taking specific actions to maintain compliance. For a sample of ways we can help you, take a look in the Resource Center of our website under the Health Care Reform tab. We will continue to expand our materials and expertise as this national mandate evolves.

Tell me more about the services Digital's customers receive at no extra cost.
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Digital provides a collection of services small businesses and mid-sized companies will not find elsewhere. In addition to strategic planning throughout the year, our Benefits Resource Center -- ideal for businesses with no or minimal HR staff - delivers reliable, practical tools and state-specific information to address many of your HR needs 24/7. Digital's Customer Advocate Center is a huge time-saver for you, with representatives to answer employees' questions about claims, billing, plan eligibility, provider networks and more. Another asset: employee access to our Wellness Management Center, encouraging healthy lifestyles that lead to lower insurance premiums. Behind the scenes, Digital has robust support teams dedicated to your business and improving our service to you.

Digital Insurance Overview

Digital Insurance is the nation's leading employee benefits agency specializing in insurance for small businesses and mid-sized companies. Our national footprint, technology, resources and benefits expertise help customers control costs and simplify the health care journey. We level the playing field for employers and employees, delivering the same advantages experienced by large organizations. Respected for its industry leadership and responsive service by knowledgeable professionals, Digital's innovative solutions empower customers to navigate the complexities of health care reform and guide individuals to become better health care consumers.

Contact Information

Digital Insurance
400 Galleria Parkway, Suite 300
Atlanta, GA 30339
770.250.2900
www.digitalinsurance.com
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