Why Choose Digital
- Digital Advantage
- Client Services Overview
- Customer Advocate Center
- Service Advantage
- Product Advantage
- Price Advantage
- Technology Advantage
- Health Care Reform Advantage
- Integrated Benefits
- Get The Edge
Customer Advocate Center
Once you become a client of Digital Insurance, our Customer Advocate Center provides an enormous advantage to your employees. Live representatives are available by phone during business hours to answer employees' and covered family members' questions about policies, procedures and claims.
Rather than distracting you or your staff to problem-solve, our customer advocates are only a phone call away.
They can respond to all types of inquiries:
› What's the deductible for emergency room visits?
› Does the policy have mental health coverage?
› What percentage of the plan pays for out-of-network providers?
› When will a claim be paid?
› Is a provider in network?
Your employees get the personal service they deserve and the answers they need in a confidential, private conversation. In addition, they receive guidance about how to use their insurance properly. It's an enormous time-saver, a potential money-saver and a winning solution for all of Digital's customers.
We look forward to hearing from you and your employees.
Phone: 1(866) 736-6640